Terms & Conditions

This Terms & Conditions applies to all items (check out the returnable items in the Return Items List above) purchased directly from JAGAN HARDWARE. The policy is subject to change. Hence, please visit our website at www.jaganhardware.com for the latest policy or Call us at – 099 14 130 130.

Cancellation & Return Policy

We offer a very simple and easy 3 days return policy to you. You can conveniently return any item (check the return item list below) and avail refund/adjustment, within 5 days from the date of delivery.

All items purchased from JAGAN HARDWARE (subject to shipping policy) can be returned for refund* within 3 days from the date of shipment (as recorded by the shipping provider). The refund amount will be paid after deducting *shipping charges.

The items to be returned must be in original packing and with all bills and labels.

Please make sure that the returned items are packed securely and safely to prevent any loss or damage during transit. For all self shipped returns, please use a reliable courier service. The charges for the same shall be borne by you.

Once your return is received by us, a quality check will be performed on the returned items by our quality team. This is subject to your return having met the requirements of being unused and returned within 3 days.

Any returned item received by us that do not meet the above mentioned conditions, will not be accepted and will be returned back to you at your expense. No amount will be reimbursed in this case.

A notification with the status of return will be sent you within 48-72 working hours from the date of receiving the item.

Cancellation Policy :

jaganhardware.com reserves the right to cancel any order without any explanation for doing so, as per the circumstances where the requirement could not be met. The company will ensure that any communication of cancellation of an order or any applicable refund will be made in reasonable time.

Refund Policy

We offer a very simple and easy 3 days return policy to you. You can conveniently return any item (check the return item list below) and avail refund/adjustment, within 5 days from the date of delivery.

All items purchased from JAGAN HARDWARE (subject to shipping policy) can be returned for refund* within 3 days from the date of shipment (as recorded by the shipping provider). The refund amount will be paid after deducting *shipping charges.

The items to be returned must be in original packing and with all bills and labels. Please make sure that the returned items are packed securely and safely to prevent any loss or damage during transit. For all self shipped returns, please use a reliable courier service. The charges for the same shall be borne by you.

Once your return is received by us, a quality check will be performed on the returned items by our quality team. This is subject to your return having met the requirements of being unused and returned within 3 days.

Any returned item received by us that do not meet the above mentioned conditions, will not be accepted and will be returned back to you at your expense. No amount will be reimbursed in this case.

A notification with the status of return will be sent you within 48-72 working hours from the date of receiving the item.

Refund amount shall be returned in the same account from which account received unless specifically requested within 10-15 days of confirmation by us for material received intact. Customer can also retain the amount in wallet, with us to adjust near future.

Shipping / Delivery Policy

We, at Jagan hardware know how important it is to receive your purchased products in the finest condition and also at your expected time, so we use a large network of couriers to deliver your products to you in the quickest time possible.

Depending upon the location, the product is shipped to you within 2-5 days. For an order of Rs.3000/= and above, the order will be delivered at your door step free of cost subject to certain items mentioned in cart.

For an order of Rs.2999/= and less, a shipping charge of Rs.90/- will be applicable for goods weighing 1 kg. For every extra kg Rs.90/- shall be added as shipping charges or as mentioned in the cart.

The whole order amount including shipping charges will be refunded if the order is cancelled before dispatch, lost or undelivered to your preferred location. Shipping charges will not be refunded if you cancel a part of the order.

Original shipping charges will not be refunded if you return an order delivered to you. If you self-ship the products you want to return, the shipping charges will not be reimbursed. Some products are on Free Shipping basis as per mentioned in cart. In case anyone refuses to take delivery/material of goods so ordered, he/she shall have to pay side shipping and COD charges for the said return.

COD charges are extra & applicable as mentioned in cart for certain items. As per the Cash on Delivery (COD) policy:

  • A ‘Cash on Delivery’ order is placed only once verified by JAGAN HARDWARE Customer Support via mail/telecom.
  • To avail C-O-D Service, all the items in the cart should be applicable for C-O-D.
  • C-O-D is applicable on a minimum purchase of Rs. 5000/- and maximum of Rs. 10,000 only.
  • COD below Rs.5000/- charges applicable -Rs.100/- extra per transaction.
  • Pin code provided for Cash on Delivery should be in the serviceable area. If not, online order has to be placed.
  • You cannot open the box without making the payment at the time of delivery.
  • No credit/debit cards are accepted in Cash on Delivery.

Images & Representations of Products/Services :

Product Images are indicative in nature

Actual Product may differ from the image. Please refer the product specification for the product or check with our customer care helpline no. 099 14 130 130.

Original bills & documents required for warranty claims which are subject to suppliers/companies policies and decisions.

For Queries/Comments

Send us your questions or comments to info@jaganhardware.com

Need Help?

Trademark & Copyright

The logo, the brand, the web pages, the designing, product layouts and concept on this website, are property of Jagan Hardware. Any person copying or infringing into the same shall be held liable as per course of law. Some of the items and designing are awaited under Patents, Trademarks & Copyrights Act.

Disclaimer

Jagan Hardware does not take the liability or risk of any product and being ordered which has not met your expectations or has caused any damage. We also do not take the liability for purchases made and/or for use of Online services.